Privacy Policy
Last updated: October 2025
At North West Wheels, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to maintaining the trust and confidence of our visitors and customers by keeping your data safe and transparent about how it’s used.
1. Information We Collect
We may collect the following types of information:
Personal details such as your name, email address, phone number, and contact preferences when you submit a form or enquiry.
Service-related information when you request a quote, book an appointment, or contact us about a service.
Technical information such as your IP address, browser type, and pages visited, collected via cookies and analytics tools.
2. How We Use Your Information
Your data helps us to:
Respond to your enquiries and provide quotes or booking confirmations.
Process service requests and communicate updates about your order.
Improve our website performance and customer experience.
Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal information with any third parties.
3. Cookies
Our website uses cookies to enhance your browsing experience and collect basic analytics data.
You can manage or disable cookies at any time through your browser settings. For more details, see our Cookie Policy.
4. Data Protection & Security
We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
All data shared through our website is secured using SSL encryption.
5. Third-Party Services
We may use trusted third-party tools for:
Website analytics (e.g., Google Analytics)
Contact forms (e.g., WPForms)
SEO management (e.g., Rank Math)
Payment or communication integrations (e.g., WhatsApp or email hosting)
These providers comply with UK and EU data protection laws (GDPR).
6. Your Rights
Under UK GDPR, you have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your information.
Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at info@northwestwheels.co.uk.
7. Retention of Data
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
North West Wheels
📞 +44 7777 501876
✉️ info@northwestwheels.co.uk
📍 Cumbria, United Kingdom